Call us at 623.889.1012 before shipping your clock or watch. We will provide you with our shipping address once we evaluate your needs.

REMOVE THE PENDULUM BEFORE PACKAGING YOUR CLOCK. If the pendulum is relatively small and will easily fit in the package, carefully wrap it in bubble wrap and ship it with your clock. Although we have pendulums, examining yours to verify its adjustment means better service for you. If you can't send the pendulum, measure its length, write it on a slip of paper, and include it with your clock.

Carefully pack the clock or watch in bubble wrap in a box filled with packing nuts or newspaper. Attempt to fill all vacant space within the box, and securely seal with tape. Also, there is some belief that bubble wrap can affect the finish on some clock cases. It may be wise to wrap the case in paper before applying bubble wrap.

DO NOT SHIP ANY WEIGHTS WITH YOUR CLOCK. This unnecessarily increases the shipping cost. Also, the weights expose the clock to severe damage during shipping. We have weights; do not ship yours. If you can tell us the weight of each of your clock's weights, that would be helpful for accurate timing of your clock.

If the clock's pendulum is too large to ship, please measure the total length of the pendulum and its hanger, and be sure to include this measurement on your information sheet mentioned below.

Next, pack your packaged clock or watch in another, larger box. Make sure to fill all the vacant space with packing nuts or newspaper. Double packing your clock or watch is absolutely necessary if you intend for it to arrive in one piece.

Buy shipping insurance for your timepiece.

Be sure to include your name, telephone number, shipping address and insured value of your timepiece in a prominent place INSIDE your package.

If you ship your clock or watch to us, we will not perform any unauthorized work without your approval, and payment must be received before we will ship back to you.